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Frequently Asked Questions

Welcome to the FAQ page of RegTick, the leading SaaS-based regulatory compliance platform.

Here, we have compiled a comprehensive list of frequently asked questions to provide you with the information you need about our solution.

Discover how RegTick simplifies compliance processes, streamlines workflows, and ensures adherence to regulatory standards. Learn about our key features, pricing plans, and the industries we serve.

Our goal is to empower your organization with efficient compliance management, real-time updates on regulatory changes, and seamless collaboration.

Trust RegTick to be your trusted partner in navigating the complex world of regulatory compliance. Explore our FAQ section below and find answers to your questions, or reach out to our dedicated support team for personalized assistance. If you don't find the answer to your question here, then click on the chat button in the bottom right hand corner of this screen, or get in touch with our contact form.

Together, let's conquer compliance challenges and thrive in a rapidly evolving regulatory landscape!

  • What is the ESG Express?
    The ESG Express is a curated set of steps that we have pre-populated into Regtick so that you can get your ESG Program up and running or back on track. It will help you: 1. Understand any key gaps in your ESG Program, 2. Document your Physical and Transitional ESG Risks 3. Set up your strategic program, using a robust project management methodology 4. (Re-) Launch your program, engaging your colleagues to be part of your firm's ESG Transformation. You can find out more here:
  • Do I need to enter my Credit Card details to sign up to the free trial?
    No - we want to get you started as quickly as possible. Just sign up and start using Regtick!
  • What is the 1 month free trial?
    We want you and your colleagues to experience first-hand the benefits of Regtick and how it can add value to your organisation. We are continually looking at ways of shortening the 'Time To Value (TTV)' for our customers. This is why we have created a 'self-service' sign up capability, so you can be up and running in minutes. We have also created pre-populated libraries to accelerate your own TTV for your strategic programs. We are providing a 1 month free trial for you and your team to confirm how Regtick adds value to your firm, before signing up to a longer term subscription.
  • What happens at the end of the 1-month free trial?
    The 1-month free trial is totally free, and there are no commitments for you to continue after the 1 month evaluation period. A member of our sales team will be in touch with you prior to the end of your evaluation period. At that time, you will have two options: If you decide not to continue, then your account on the Regtick platform will be closed. If you decide to continue using Regtick, then you can enter into a SaaS Subscription Agreement with us. We can decide at that point which package would be best suited to your firm's needs - we can always add further features to your subscription at a later date if and when you are ready to use them.
  • Is the 1-month free trial really free?
    Yes! You can Regtick as much as you like for free within the first month. No questions asked. No tie-ins. No hidden commitments. We would also encourage you to invite as many of your colleagues as possible to take part in the 1-month trial, so that they can see how Regtick can add value to their roles. Regtick is perfectly suited for teams that are spread across offices, countries and hi-rise to home-office. Spread the word!
  • Can I change my payment plan later?
    Absolutely! You can upgrade or downgrade your plan at any time. The changes will take effect at your next billing cycle.
  • What if I'm not sure which pricing package is right for me?
    We would recommend you start using our 1-month free trial. This way, you can get to understand the features or modules that are of most value to your firm, and how you and your firm are using them. At the end of the 1-month trial, then you will have a clearer understanding of what package suits your firm best. Our Sales team are on-hand to answer any questions you may have, so that you start off with the most suitable package after the 1-month trial. What's more - if you find that you need to increase or decrease your subscription at a later date, you can do this without any tie-ins.
  • What if I exceed my contract terms - for example the number of users on the platform?
    We don't want to impede your plans for growth, so that's ok - we won't stop you using the platform during the month you exceed your contract terms. One of our Sales team will get in touch with you to talk through your expected use of Regtick and what the most suitable contract will be for you for the future. We can then add this to your next billing cycle.
  • I need people as well as a platform - can you help?
    Sure! With Regtick's partnership programme, we have a growing ecosystem of trusted partners that can provide you with the extra resources that you may need. Just get in touch and we can discuss your specific needs and find you the right partner.
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